Add multicultural communication guidelines#1788
Add multicultural communication guidelines#1788johnslavik wants to merge 1 commit intopython:mainfrom
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Add a new section covering good-faith assumptions, use of translation and language tools, collaborative phrasing, and patience/mentoring for contributors communicating across cultural and linguistic backgrounds.
Documentation build overview
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(I've considered separate headings but I chose bold leads because they aren't separate topics and this keeps the section skimmable without inflating the page's TOC or heading hierarchy.) |
willingc
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Hi @johnslavik. Thanks for taking the time to write this up which I know is not an easy task. Overall, I like it. I'm suggest reframing "assume good faith" into two separate recommendations that are similar in spirit and provide more clarity.
| **Use translation tools freely.** If English isn't your first language, | ||
| translation software or AI tools can help you check that your message has the | ||
| tone you intend. Getting the phrasing wrong can make a reasonable point sound | ||
| more aggressive than it is. |
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| **Use translation tools freely.** If English isn't your first language, | |
| translation software or AI tools can help you check that your message has the | |
| tone you intend. Getting the phrasing wrong can make a reasonable point sound | |
| more aggressive than it is. | |
| **Use translation tools freely.** If English isn't your first language, | |
| translation software or AI tools may help you check that your message has the | |
| tone you intend. Getting the phrasing wrong can make a reasonable point sound | |
| more aggressive than it is. |
| feels neutral in one culture can read as blunt or rude in another. | ||
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| **Assume good faith.** If a message feels abrupt, it's probably a language | ||
| barrier or a different communication style rather than rudeness. If you're | ||
| unsure what someone meant, ask: "I want to make sure I understand: are you | ||
| saying X?" |
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| feels neutral in one culture can read as blunt or rude in another. | |
| **Assume good faith.** If a message feels abrupt, it's probably a language | |
| barrier or a different communication style rather than rudeness. If you're | |
| unsure what someone meant, ask: "I want to make sure I understand: are you | |
| saying X?" | |
| feels neutral in one culture can read as blunt or rude in another. | |
| **Practice active listening.** Try to focus on understanding the message before reacting. | |
| **Confirm Understanding.** Ask open-ended questions and paraphrase to avoid misunderstandings. If you're | |
| unsure what someone meant, ask: "I want to make sure I understand: are you | |
| saying X?" |
I would like us to remove "Assume good faith." It is often used as an excuse or escape hatch for bullies to insincerely disregard other people.
Add a new section covering good-faith assumptions, use of translation and language tools, collaborative phrasing, and patience/mentoring for contributors communicating across cultural and linguistic backgrounds.
Closes #1447.